Reviews

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Senior_advisor Social Media Icon

My mother is doing very well since her move to this community. It is a very nice place, and I am pleased with all they have done for us. She is being provided with good care. They have a very good staff, I know she is in good hands. Everyone has been very helpful and attentive. My SLA [Removed] from a place for mom was great. She gave a good list of referrals, and I was pleased with all the help she provided us with.

Review by Waukee, IA Visitor

I got my dad moved into a place at Legacy Pointe. He is at the Memory Care at the Gardens. They have independent, assisted living, and skilled unit. It is one big complex. The staff is very nice and very friendly. They communicated a lot with the family. The place is clean. He seems to like it. He has done with outings during Christmas. When the weather is nice, they take them outside the building for walks. They also include him in other activities in the assisted and independent living area. They have a van that they bus them over there if it is appropriate for their level of care. The activities are there, but there hasn’t been a lot because of the weather issues here. It is really cold outside. However, my dad has been participating in what they offer.

Review by Linda100131050
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We love it here. I can not think of another place that me and my loved one would want to go. They offer a good area for my loved one to get around in the wheelchair. The community also offers great food. The activities are nice and they always offer them to me and my loved one. I would recommend them to my family.

Review by Waukee, IA Resident
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Everything has worked out very well since our move to this community. My husband is being cared for very well. They have a very good staff, and they are taking very good care of him and his needs. I’am satisfied with all they have done for us. They have nice activities offered for the residents. It has been a good experience, and I would recommend this community.

Senior_advisor Social Media Icon

Both of my parents are at the Legacy. Dad was in skilled nursing for 6 months and has now been living in assisted for over 2 years now. My Mother has been in memory care also for 2 years. I have seen staff change numerous times, which is my only negative.  All staff have been wonderful, informative and on top of my parents health issues. It is a beautiful facility, great food and very clean. Also in the 2 year time span, many more activities have been added. Most important, is when there has been issues with either of my parents, I have always received a call right away. The Legacy is a wonderful place and I recommend it highly.

Review by MK Hill
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This is an excellent community and they are caring for my father in law very well. He is receiving superior care and we are extremely satisfied. Everything about this community is amazing. The staff has really gone and above. The food is delicious, he really enjoys the meals. It has really been an outstanding experience. I would absolutely recommend this community.

Review by Waukee, IA Family
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Despite the distraction of remodeling construction, our first impression of Legacy Pointe was very positive. The facilities are excellent and the friendly, professional staff superb. Ward is the perfect point man and did an excellent job of showing us the ropes; his knowledge and reassuring manner made our decision to move my mother there an easy one. My mother has been a resident for two weeks now and so far there have been absolutely no surprises.

Review by Rod
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The staff that offered the tour of The Village at Legacy Pointe were very friendly. I was very impressed with the community and the courteous staff. The community is kept nicely cleaned throughout. This community offers a number of activities and amenities. The Village was second on our list!

Review by Waukee, IA Visitor
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I was impressed with how genuine they were. You could tell that they were genuine because of the way the residents would respond to the staff, just gleeful. Ward was fantastic and you can tell he really cares about the residents.

Review by Family Member
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My in laws is doing well since their move to this community. We do feel they are safe, and in a good place. They have a nice staff at this facility. They have a good staff, they have been kind, and easy to work with. Everything is working out very well, and we are pleased with all they have done us. This is a community I would overall recommend, it is a nice place.

Review by Waukee, IA Family
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The staff at Legacy Pointe, Waukee is outstandingly understanding, helpful and friendly. That is the biggest plus. The place is very clean and has a nice atmosphere.

The food is institutional for assisted-living. Some of the residents have difficulty eating some of the selections because they can’t cut their meat or due to shaky hands, are unable to handle small, lightweight containers jello or fruits are put into.

They offer computer classes, but when we went down to check it out, the place to meet was dark and nobody was around.

Overall, because of the variety of personalities the staff must try to accomodate, they do a pretty good job.

Review by Anonymous
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The staff at this community are all so helpful and patient with my mother. They have made many adjustments to make sure her needs are met since she recently broke both of her hips. The most important thing is she always feels that she can trust the staff and that she is in a safe place.

Review by Waukee, IA Family
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My loved one has improved since moving into this community. The physical and occupational therapists have been great. The staff are friendly and encouraging. He seems to like the food and they do keep the community clean. I would recommend this community.

Review by Waukee, IA Family